Changing Your Administrator Account Information, Email, and Password

As an administrator, you can change your basic account information, which you use to access the Administration Portal and identify yourself to clients and other administrators at any point.

The steps below show you how to do it.

Changing Your Name and Email

1. Click the icon on the top right corner of the portal dashboard to access your administrator account details (if you use the portal in Arabic, the icon is in the top left corner).

2. Click My account from the drop-down menu.

3. Under My account section, you can edit your name and email. Type the first and last name with which you want to identify yourself. Enter the new email you want to use to access the portal.

4. When you are done, click Save. When you see the notification Change saved, it means that you have successfully changed your name and email.

Changing Your Password

1. Click the icon on the top right corner of the portal dashboard to access your administrator account details (if you use the portal in Arabic, the icon is in the top left corner).

2. Click My account from the drop-down menu.

3. Under Change password section, type your current password. Then, enter your new password and type it again to confirm.

4. Click Save. When you see a notification saying Changed saved, it means that you can access the portal with your new password.