Monitoring User Progress in Completing Skill Profiles

After inviting users to register an account on SkillLab, it is useful to monitor their progress to understand how far along they have gotten in creating a complete skill profile. You can do this from the main pane. This is how you do it:

1. Make sure the In progress stage on the outcome tracking funnel is active. Otherwise, click the In progress stage to activate it.

2. Turn to the main pane. You will see each user bar looks like this:

3. Check the information next to the user's name to monitor their progress in completing a skill profile. The information provides you with knowledge about the actions the user has taken on SkillLab to complete their skill profile, how many experiences ((jobs, education, and life experiences) a user has entered into their skill profile, as well as the total number of skills the user has entered. It also allows you to see when the user was last active.

For example, user Clarita Example has both icons in blue in her bar. It means that this user has downloaded a CV and added their career interest. Clarita Example has added 6 experiences and 69 skills. This user was last active 2 months ago.

4. To view their progress in detail, click the on their name or click the Actions button () and choose View from the dropdown menu.

You will be able to see the detail of their skill profile, including some potential career matches, all the experiences and skills they have added, and their personal information.

The main purpose of monitoring your users' progress is to detect any need for support or difficulties they might face in completing their skill profile. If your user appears to be inactive, has not logged in to SkillLab for quite some time, or has only added a few skills, you might want to contact them and ask if they have any difficulty with their skill profile.