Removing a User

Sometimes you will need to remove a user from your project's database. Maybe the user has graduated from your programme or no longer needs your organisation's support. Maybe they could not participate in your programme, so they did not sign up. You can easily remove a user from your administration portal. However, once you remove a user, you cannot return their profile to your administration portal.

Removing an Invited User

The steps below show you how to remove a user you have invited but has not registered an account:

1. Click on the three dots () under the action column at the right end of a user bar.
2. Choose Delete from the drop-down menu.
3. When you see a pop-up message, click Delete.
4. The message "Changes saved" means that you have successfully removed the user and their invitation link. When you want to invite them, you have to do it again from the start.

Removing a User with a Skill Profile

To remove a user who has started or completed their skill profile, follow these steps:

1. Click on the three dots () under the action column at the right end of a user bar.
2. Choose Remove from the drop-down menu.
3. When you see a pop-up message, click Remove profile.
4. The message "Changes saved" means that you have successfully removed the user and their profile. You will no longer be able to view or return their profile to your portal.